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Support Bundles

When working with the Domino support team, you might be asked to retrieve a support bundle. A support bundle is a ZIP file that contains logs and reports from Domino components with information about a Domino execution. Support bundles are available for Jobs, Workspaces, and Apps.

To retrieve a support bundle for an execution, you need its execution ID. You can find this in the execution assignment messages in the Setup Output in the logs panel for the execution. The messages look as follows:

Successfully assigned <node-pool>/run-<execution-id>-<pod-id> to <node-name>

For example, in the following screenshot, the execution ID is -5e17a24d74904f0007099b9b-tq582.

execution id

After you have the execution ID, go to the following URL to retrieve that execution’s support bundle:

<domino-url>/v4/admin/supportbundle/<execution-id>