domino logo
Latest (5.8)
  • About Domino
  • Architecture
  • Domino infrastructure
  • Kubernetes infrastructure
  • Installation
  • Configuration reference
  • Security and compliance
  • Authentication and authorization
  • Projects
  • Data Planes
  • Manage data
  • Models
  • Environments
  • Monitoring
  • Audits and logs
  • Control Center
  • Notifications
  • Manage costs
  • Disaster recovery
  • Backup and restore
  • Troubleshooting
  • Get help
  • Run the admin toolkit
  • MongoDB console
  • Send feedback
domino logo
About Domino
Domino Data LabKnowledge BaseData Science BlogTraining
>
Admin guide
>
Get help
>
Support bundles

Support bundles

When working with the Domino support team, you might be asked to retrieve a support bundle. A support bundle is a ZIP file that contains logs and reports from Domino components with information about a Domino execution. Support bundles are available for Jobs, Workspaces, and Apps.

To retrieve a support bundle for an execution, you need its execution ID. You can find this in the execution assignment messages in the Setup Output in the logs panel for the execution. The messages look as follows:

Successfully assigned <node-pool>/run-<execution-id>-<pod-id> to <node-name>

For example, in the following screenshot, the execution ID is -5e17a24d74904f0007099b9b-tq582.

execution id

After you have the execution ID, go to the following URL to retrieve that execution’s support bundle:

<domino-url>/v4/admin/supportbundle/<execution-id>
Domino Data Lab
Knowledge Base
Data Science Blog
Training
Copyright © 2023 Domino Data Lab. All rights reserved.