Contact Domino technical support¶
Submitting a ticket¶
There are three ways to submit a ticket to the Domino technical support team:
- The easiest way to submit a ticket is through our ticketing portal at tickets.dominodatalab.com.
- Another option is via the Help widget in the bottom right of your Domino UI.
- Finally, you can also email firstname.lastname@example.org.
For critical issues, always submit a ticket via the web form or widget.
- Try to provide as much information as you can
- If there are steps we can use to reproduce your problem, tell us what they are
- For issues with a specific Run, please include a link to the run and a screenshot of the error
- For issues with the CLI, please include the contents of the
domino.logfile from the folder in which you ran the command
- For issues with projects, please include a link to the project
- For issues with environments, please include a link to the environment